Return and Refund Policy
- Elefun Tales is committed to providing high-quality books and products designed to bring joy and learning to your little ones. Due to the nature of our products, all sales are final, and we do not accept returns or exchanges.
-
Damages and Issues:
We take utmost care to ensure your order reaches you in perfect condition. However, if you receive a damaged, defective, or incorrect item, we are here to help. Please inspect your order upon delivery and contact us at authorhimani@gmail.com within 3 days of receiving your item. -
Be sure to include:
Your order number. A brief description of the issue Photos of the damaged or incorrect item We will review your case and work with you to resolve the issue promptly. -
Refunds:
Refunds are not available except in cases of damaged, defective, or incorrect items. Approved refunds will be processed back to your original payment method within 10 business days after approval. Please note that your bank or card issuer may take additional time to reflect the refund in your account. -
If you have any questions or concerns, feel free to reach out to us at authorhimani@gmail.com.
Thank you for choosing Elefun Tales!